Do you know how much your customer duplicates are costing you?

Deduplication may not be the stuff of everyone’s dreams, but it could turn out to be more interesting than you expect. How many duplicates can you expect to find? Our rule of thumb is that within any single customer system there will normally be between 5% and 25% duplicates. However the more ways you have[…]


As many of us know, the right to erasure of ‘personal data’ is one of the key elements within GDPR. But that leaves a big question mark over exactly what ‘personal data’ is, and hence what data is to be erased. Back in 2007 the European Data Protection Working Party published Article 39, and defined[…]

Would your technology support GDPR compliance?

Can you tick our nine boxes to prove that it can? With GDPR less than a year way, and with a plethora of organisations offering GDPR advice on everything from ‘legitimate interest’ to ‘privacy statements’ , we would like to help by offering what we hope is clarity around one part of the GDPR preparation[…]

Has GDPR ignored the elephant in the database?

‘Personal data’ is defined in GDPR as ‘any information relating to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social[…]

Are you having an identity crisis?

Back in the ‘70s it was de rigour for cool people to be undergoing an identity crisis, and this involved trying to fathom out who the hell one was, why one had been put on the planet in the first place, and what other people would make of one’s extraordinary persona. This malaise could continue[…]